We want you to be over the moon with your Rio Sofa Bed. So if, for any reason, you are not happy during your 100-night trial, please email us to let us know. We will arrange for your sofa bed to be collected and donated to a family in need – no arguments or jumping through hoops involved. Once your sofa bed has been collected, you'll be issued a full refund (including your delivery fee).
The best place to try the Rio Sofa Bed is in the comfort of your own home. You can sit and sleep on the sofa bed for 100 nights and let your body decide if it's right for you.
The recommended weight capacity is approximately 120kg per seat, with a total weight capacity of 300kg for the 2.5 seater sofa bed and 360kg for the 3 seater sofa bed.
Although you can use the product almost straight away, we recommend giving the seat a few hours to decompress before use. It can take a few days for the product to fully expand to the proper size and reach its correct comfort level.
We can’t guarantee the performance of third-party fabric protectors, so we don’t recommend using these on your sofa. If you do decide to use one, please follow instructions and test it out in a small, hidden area of the sofa first, just in case. These fabric protectors may discolour or change your fabric if applied incorrectly, which will not be covered under your 5-year warranty.
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