If you miss your delivery, please contact customer service to reschedule. Please note that the earliest we can reschedule your new delivery slot is at least two business days following your request.
Example: Amanda orders her bed base on a Monday, and chooses delivery between 8am and 12pm on Thursday. On Wednesday, Amanda realises she won’t be home tomorrow. She contacts Ecosa and reschedules her delivery. Amanda can choose any available slot from the following Monday.
We use Osmo oil as our finish. It’s an environmentally friendly and sustainable timber oil that’s made out of plant oils and waxes (sunflower, linseed, soybean and thistle oils). It’s also certified by the FSC and PEFC systems that both support the sustainable and responsible management of the world’s forests.
Ash wood generally has straight and smooth grains, but each bed base will follow the pattern of the specific ash tree it came from! This means every piece is unique and won’t have a similar pattern to others.
We seal our bed base with a light, oil-based paint to enhance the lovely, natural texture of the timber and extend your product's life. Free from unpleasant smells and toxic fumes, the environmentally friendly paint protects the bed base against damage and enhances its lustre and smoothness.
The Ecosa bed base is made from natural American Ash timber. The properties of natural wood make it sensitive to direct dry heat or moisture, so we recommend you keep your bed base away from heating ducts, radiators and electric/gas heaters.