Your delivery time frame depends on your location in New Zealand. Once we receive your order, we will dispatch it within 1 business day (Monday - Friday).
We'll do our best to deliver both products at once so you can upgrade your sleep asap. However, they may arrive at different times depending on the stock status and warehouse location.
Need a place to rest your head pronto? Fear not. If you need your mattress first, we’ve got your back. Just place two separate orders – one for your mattress, and another for your bed base. If you’ve already placed your order, contact [email protected] as soon as possible.
You can choose your delivery date and time for your convenience. If you miss your delivery, please contact customer service to reschedule. Please note that the earliest we can reschedule your new delivery slot is at least two business days following your request.
Example: Amanda orders her bed base on a Monday, and chooses delivery between 8 am and 1pm on Thursday. On Wednesday, Amanda realises she won’t be home tomorrow. She contacts Ecosa and reschedules her delivery. Amanda can choose any available slot from the following Monday.
American Ash timber generally has straight and smooth grains, but each bed base will follow the pattern of the specific ash tree it came from! This means every piece is unique and won’t have a similar pattern to others.
We seal our bed base with a light, oil-based paint to enhance the lovely, natural texture of the timber and extend your product's life. Free from unpleasant smells and toxic fumes, the environmentally friendly paint protects the bed base against damage and enhances its lustre and smoothness.
The Zen Bed Base is made from natural American Ash timber. The properties of natural wood make it sensitive to direct dry heat or moisture, so we recommend you keep your bed base away from heating ducts, radiators and electric/gas heaters.
Your Zen Bed Base can fit with any headboard. The headboard will need to be placed against a wall and will be held in position by the weight of the Zen Bed Base.
The Zen Bed Base has adjustable, non-scratch feet. Simply twist the feet to adjust the legs and enjoy a wobble-free bed base no matter how uneven your floor is.
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