We want you to be over the moon with your Pure Mattress. So if, for any reason, you are not happy during your 100-night trial, please email us to let us know. We will arrange for your mattress to be collected and donated to a family in need – no arguments or jumping through hoops involved. Once your mattress has been collected, you'll be issued a full refund (including your delivery fee).
Unlike traditional mattress companies, we don’t have a high mark-up on our products. We choose not to waste money on large showrooms full of pushy salespeople on big commissions. Instead, we sell our mattress directly online and pass the savings onto you. We offer fast and free delivery directly to your doorstep.
It’s pretty simple! The Pure Mattress has two interchangeable layers that you can choose from depending on your sleeping style and overall preference for firmness.
Your mattress will arrive with the Medium-Plush firmness setting. To switch to Medium firmness, swap the 1st and 3rd layer of the mattress, with the micro coils layer in between. This will mean the Plush layer will go below the micro coils, and the Medium layer will be on top.
Whilst the Ecosa Mattress is well-known to be extremely breathable, the Pure Mattress takes it up a notch. The combination of latex, micro coils and pocket springs allow for air to flow freely throughout the mattress, meaning you and your mattress won’t feel hot as you sleep.
Just remember that you need to ensure the environment is suitable for the mattress as humidity, condensation, and moisture can cause mould to develop.
To avoid this, simply stand the mattress regularly to breathe. You can also air out and vacuum the area beneath the mattress regularly. Please note Ecosa will not accept returns or warranty claims for mould or mould-related defects.
Unfortunately, we are not able to dispose of your old mattress. We recommend donating your mattress to the Salvation Army if it is in great condition or organising with your local council to have it picked up. Another great solution is to contact mattress recycling centres which can be found nationwide - your mattress can then be recycled into useful products like carpet underlay.